Delete your account

You can delete your GigKong account yourself, at any time, directly in the app. You do not need to contact us.

Steps

1. Open the GigKong app and sign in.
2. Tap your profile picture (top right).
3. Scroll to the bottom of the menu and tap Delete account.
4. Confirm. The account is deleted immediately.

Cancel your subscription first

Deleting your account does not cancel a GigKong Access subscription. Cancel it before you delete: on iPhone in Settings → your name → Subscriptions; on Android in Google Play → Payments & subscriptions → Subscriptions.

What is deleted

• Your profile: name, bio, photos, contact details and social links, location and venue details.
• The messages you sent and your conversations.
• Your availability, favourites, notifications, push tokens, referrals and subscription record.
• Your login: email, phone and password are erased and the account can never be used again.

What is kept

If your account was part of a booking, an anonymous "Deleted user" record with the basic booking details stays, so the other party keeps their history and legal record. It contains no name, email or phone number of yours. Upcoming bookings are cancelled automatically and the other party is notified.

Cannot sign in?

Email us from the address on the account at [email protected] and we will delete it within 30 days.